19/21.5-Inch Multifunction Self-Service Kiosk with Printing & Payment

19/21.5-Inch Multifunction Self-Service Kiosk with Printing & Payment

KER 19/21.5-Inch Multifunction Self-Service Kiosk is a flexible touchscreen terminal designed for businesses and organizations that need self-service ordering, payment and printed transaction output in one device.

The product is available with 19-inch/ 21.5-inch displays and can be configured with thermal printers, QR/barcode scanners, card readers, payment terminals and other peripherals according to the application.

Instead of being limited to a single industry, the kiosk can be adapted through software for restaurant ordering, retail services, healthcare registration, public-service transactions, appointment confirmation and other customer-facing workflows.

The touchscreen can be used for:

• Service selection
• Product or menu browsing
• Customer information
• Appointment details
• Payment confirmation
• Printing instructions
• Order summary
• Promotional content

The interface can be customized according to the customer’s application and branding.

Payment Integration

The kiosk can support different payment methods according to the target market.

Optional payment solutions include:

• Credit cards
• Debit cards
• Contactless NFC
• QR payment
• Mobile wallets
• External POS terminals

Cash payment can also be integrated when required, subject to the selected cash module and cabinet space.

Receipt and Ticket Printing

An integrated thermal printer can provide:

• Customer receipts
• Order tickets
• Payment confirmations
• Queue tickets
• Appointment confirmations
• Service vouchers
• QR code tickets
• Promotional coupons

Possible printer options include:

• 58mm thermal printer
• 80mm thermal printer

QR and Barcode Scanning

Optional scanners can support:

• Mobile ordering
• Reservation verification
• Customer identification
• Membership lookup
• Coupon redemption
• Pickup-code verification
• Payment QR codes
• Appointment check-in

Information Inquiry

The terminal can also be used for customer information services.

Possible content includes:

• Product information
• Service information
• Menu information
• Appointment details
• Account information
• Facility directions
• Public announcements
• Promotional content

This allows the same hardware to support both transaction and information workflows.

Registration and Check-In

With customized software, the kiosk can support:

• Patient registration
• Appointment check-in
• Visitor registration
• Event registration
• Membership registration
• Customer information collection

Optional QR, card, RFID, NFC and ID-reading devices can be added.

Healthcare Applications

The platform can be adapted for healthcare service workflows such as:

• Patient check-in
• Appointment verification
• Queue registration
• Service payment
• Receipt printing
• Information inquiry

For medical report printing or A4 document printing, a larger printer and suitable cabinet configuration can be added.

Retail Applications

Possible retail functions include:

• Product browsing
• Self-service ordering
• Payment
• Membership registration
• Coupon redemption
• Customer service
• Receipt printing

Public-Service Applications

The kiosk can support:

• Service selection
• Appointment verification
• Queue management
• Payment
• Document/receipt printing
• Customer information inquiry

Suitable for government offices, utilities, banks and service centers.

Software Integration

The kiosk can connect with third-party software through:

• API
• SDK
• HTTP
• TCP/IP
• Serial communication
• Custom middleware

Potential integrations include:

• POS
• KDS
• ERP
• CRM
• Appointment systems
• Queue management
• Healthcare systems
• Payment platforms
• Membership systems
• Government service platforms

The actual integration scope depends on the customer’s software architecture and available technical documentation.

Remote Device Management

Optional functions may include:

• Device online status
• Printer status
• Paper-low warning
• Scanner status
• Payment-device status
• Transaction statistics
• Error alerts
• Remote restart
• Software updates
• Content updates

Modular Hardware Configuration

Possible modules include:

• Touchscreen
• Industrial PC
• Android computer
• QR scanner
• Barcode scanner
• RFID/NFC reader
• ID reader
• Thermal printer
• Payment terminal
• Camera
• Speaker
• 4G module
• Cash payment module

The customer can select only the hardware required for the intended workflow.

Commercial Enclosure

The cabinet can be customized according to the selected modules.

Possible features include:

• Lockable maintenance door
• Hidden cable management
• Internal ventilation
• Printer access
• Scanner opening
• Payment terminal bracket
• Floor fixing
• Custom colors
• Logo branding