17-Inch Queue & Payment Self-Service Kiosk with 80mm Thermal Printer

17-Inch Queue & Payment Self-Service Kiosk with 80mm Thermal Printer

KER 17-Inch Queue & Payment Self-Service Kiosk is a compact interactive terminal designed for organizations that need queue management, payment and printed service documents in one self-service station.

The kiosk integrates a 17-inch touchscreen with an embedded 80mm thermal printer featuring automatic paper cutting, allowing users to select a service, identify themselves, make a payment when required and receive a printed queue ticket, receipt or service confirmation.

The current product page lists a 17-inch display. (kertouch.com)

This model is especially suitable for hospitals, banks, government service centers, telecom stores, utility offices, customer-service centers and other indoor environments where customers need to complete a short transaction and immediately receive a printed result.

17-Inch Interactive Touchscreen

The 17-inch touchscreen provides a compact interface for transaction-oriented services.

Possible functions include:

• Service selection
• Queue registration
• Appointment verification
• Account inquiry
• Payment confirmation
• QR scanning instructions
• Queue status
• Printing confirmation
• Service information
• Promotional content

The interface can be customized according to the application, language and customer branding.

80mm Built-In Thermal Printer

The embedded 80mm thermal printer provides a wider printed format than a standard 58mm receipt printer.

Suitable outputs include:

• Queue tickets
• Payment receipts
• Service tickets
• Appointment confirmations
• Transaction records
• Coupons
• QR code vouchers
• Customer instructions

The printer is integrated inside the kiosk to reduce external equipment and cable clutter.

Automatic Paper Cutting

The automatic cutter separates each printed ticket or receipt after printing.

Benefits include:

• Faster customer operation
• Clean ticket output
• Easier document collection
• Better unattended usability
• Reduced staff assistance

The actual printer mechanism and paper specification depend on the selected printer model.

Queue Management

The kiosk can connect to a queue management system to provide:

• Service category selection
• Appointment verification
• Queue number generation
• Queue ticket printing
• Priority service selection
• Queue status inquiry
• Department selection

A typical workflow can be:

1. Select service
2. Verify appointment or customer identity
3. Join the queue
4. Generate queue number
5. Print queue ticket
6. Display service instructions

Payment Function

The kiosk can also be configured to accept payment for services.

Possible payment methods include:

• Credit cards
• Debit cards
• Contactless NFC
• QR payment
• Mobile wallets
• External POS terminals

Cash payment can also be integrated when required, although banknote and coin modules require additional cabinet space.

Payment Receipt Printing

After a successful transaction, the built-in thermal printer can print:

• Payment receipts
• Transaction references
• Service confirmations
• Queue numbers
• Payment status
• QR code vouchers

This makes the printer a direct part of the payment and service workflow rather than a separate accessory.

QR and Barcode Scanning

Optional scanners can be used for:

• Appointment verification
• Customer identification
• Account lookup
• Mobile payment
• Coupon redemption
• Online reservation retrieval
• Service order lookup
• Pickup codes

QR-based workflows reduce manual entry and are useful for hospitals, banks, telecom and public-service projects.

Card and NFC Identification

Optional readers include:

• RFID
• NFC
• IC card
• Membership card
• Medical card
• Magnetic stripe card

Possible applications include:

• Customer identification
• Membership verification
• Medical-card check-in
• Account inquiry
• Recharge
• Payment authorization

Information Inquiry

The touchscreen can also provide information services such as:

• Department information
• Service information
• Product information
• Account status
• Appointment information
• Queue status
• Public notices
• Facility directions

This allows the kiosk to combine information and transaction functions.

Registration and Check-In

The same platform can be customized for:

• Patient check-in
• Appointment registration
• Visitor registration
• Event registration
• Customer registration
• Membership registration

Optional QR, NFC, RFID and ID readers can be integrated depending on the application.

Hospital Applications

The kiosk is particularly suitable for healthcare environments.

Possible functions include:

• Patient appointment check-in
• Queue ticket generation
• Medical card identification
• Department selection
• Payment
• Appointment confirmation
• Service receipt printing

The terminal can integrate with hospital appointment, registration and queue-management systems.

Bank and Public Service Applications

For banks and government service centers, the terminal can support:

• Queue management
• Service selection
• Customer identification
• Payment
• Receipt printing
• Appointment verification
• Information inquiry

Utility and Telecom Applications

Possible functions include:

• Account inquiry
• Bill payment
• Queue registration
• Payment receipt printing
• Appointment check-in
• Service confirmation

Software Integration

The kiosk can connect with third-party systems through:

• API
• SDK
• HTTP
• TCP/IP
• Serial communication
• Custom middleware

Potential systems include:

• Queue management
• Payment platforms
• Appointment systems
• Healthcare systems
• Banking systems
• Government service platforms
• CRM
• ERP
• POS

The final integration scope depends on the customer’s software and available technical documentation.

Remote Device and Printer Monitoring

Optional management functions include:

• Device online status
• Printer status
• Paper-low warning
• Paper-out warning
• Printer fault alerts
• Scanner status
• Payment-device status
• Transaction statistics
• Print statistics
• Error logs
• Remote restart
• Software updates

Compact Indoor Enclosure

The 17-inch format is suitable for indoor locations where space is limited.

Typical locations include:

• Hospital outpatient halls
• Bank branches
• Government service centers
• Telecom stores
• Utility service offices
• Customer service counters
• Transportation service centers

The cabinet can be customized according to the required peripherals.

OEM and ODM Customization

KER can customize:

• Screen size
• Printer model
• Printer outlet
• QR scanner
• Card reader
• Payment terminal
• Cash modules
• Cabinet dimensions
• Cabinet color
• Logo
• Software interface
• Internal module layout