21.5-Inch Self-Service Printing & Information Kiosk

21.5-Inch Self-Service Printing & Information Kiosk

KER 21.5-Inch Self-Service Printing & Information Kiosk is a flexible interactive terminal designed for organizations that require digital information services together with printed tickets, receipts or service documents.

The 21.5-inch touchscreen provides a clear customer interface for selecting services, entering information, scanning QR codes, retrieving records and confirming printing.

The kiosk can be configured with thermal printers, ticket printers, QR/barcode scanners, card readers and payment devices according to the required workflow. Software can be customized for different industries and connected to third-party systems through available API, SDK or other interfaces.

21.5-Inch Interactive Touchscreen

The 21.5-inch touchscreen provides a practical interface for customer-facing applications.

Possible functions include:

• Service selection
• Information inquiry
• Ticket selection
• Reservation lookup
• QR code scanning
• Customer registration
• Payment confirmation
• Printing confirmation
• Service instructions
• Promotional content

The interface can be customized with the customer’s branding and workflow.

Self-Service Printing

The kiosk can integrate different printing mechanisms depending on the required output.

Possible options include:

• 58mm thermal printer
• 80mm thermal printer
• Ticket printer
• Receipt printer
• Custom document printer

Possible printed outputs include:

• Tickets
• Queue numbers
• Receipts
• Appointment confirmations
• Service vouchers
• QR code tickets
• Transaction records
• Coupons

Information Inquiry

The touchscreen can provide customers with:

• Service information
• Venue information
• Department information
• Transportation schedules
• Event information
• Appointment status
• Reservation details
• Public notices
• Product or service information
• Facility navigation

This enables the kiosk to operate as both an information terminal and a transaction-oriented self-service machine.

Ticketing and Reservation Services

The machine can support ticket-related functions such as:

• Ticket selection
• Ticket purchase
• Online reservation verification
• QR code ticket collection
• Ticket printing
• Order lookup
• Voucher printing

Suitable for:

• Museums
• Attractions
• Cinemas
• Events
• Transportation
• Entertainment venues

QR and Barcode Scanning

Optional scanners can support:

• Online booking verification
• Reservation lookup
• Digital ticket collection
• Appointment check-in
• Membership identification
• Coupon redemption
• Mobile payment
• Pickup codes

This reduces manual input and makes the transaction process faster.

Payment Integration

Where payment is required, the kiosk can integrate:

• Credit/debit card terminals
• NFC contactless payment
• QR payment
• Mobile wallets
• External POS terminals

Cash payment can also be integrated with a customized enclosure when required.

Registration and Check-In

The platform can be customized for:

• Visitor registration
• Event registration
• Appointment check-in
• Customer registration
• Membership registration
• Reservation verification

Optional QR, card, ID and NFC readers can be added.

Queue Management

When integrated with a queue system, the kiosk can support:

• Service selection
• Appointment verification
• Queue number generation
• Queue ticket printing
• Priority service selection
• Queue information

Suitable for hospitals, banks, government service halls and customer-service centers.

Document Printing

Where larger documents are required, the kiosk can be customized with an A4/B5 printer subject to the available cabinet space.

Possible applications include:

• Service confirmations
• Statements
• Certificates
• Appointment documents
• Administrative forms
• Customer transaction records

This makes the platform adaptable beyond thermal-ticket applications.

Third-Party Software Integration

The kiosk can connect with external software through:

• API
• SDK
• HTTP
• TCP/IP
• Serial communication
• Custom middleware

Possible systems include:

• Ticketing systems
• Queue management platforms
• Appointment systems
• POS
• Payment gateways
• Membership platforms
• Visitor management systems
• Healthcare applications
• Government service systems

The actual integration scope depends on the customer’s software and available technical documentation.

Remote Device Management

Optional management functions include:

• Device online status
• Printer status
• Paper-low alerts
• Scanner status
• Payment-device status
• Peripheral fault alerts
• Transaction records
• Printing statistics
• Remote restart
• Software updates
• Content updates

This is suitable for multiple-kiosk deployments.

Commercial Floor-Standing Enclosure

The kiosk can be manufactured with a lockable metal enclosure suitable for public indoor environments.

Possible features include:

• Lockable maintenance door
• Printer access compartment
• Hidden internal wiring
• Ventilation
• Floor anchoring
• Custom module openings
• Custom color
• Logo branding